Terms & Conditions

Live Casino Terms & Conditions — Know the Rules

These terms govern your use of live casino — your account, deposits and withdrawals in PHP, bonuses, gameplay, and your responsibilities as a player. Please read everything here before you register or place any bet.

Last updated: June 2026

What These Terms Cover

Six areas that every player on live casino should understand before getting started.

Account Eligibility

You must be at least 21 years old to register and play. One account per person is allowed. Providing false information during registration is grounds for permanent account closure and forfeiture of any balance.

Deposits & Withdrawals

All transactions are processed in Philippine Peso (PHP). Withdrawals require completed KYC identity verification. Processing times depend on the payment method chosen — GCash, Maya, and local bank transfers are all available options.

Bonuses & Promotions

All bonus offers come with specific terms including wagering requirements, eligible games, and time limits. These are stated clearly on each promotion page. Bonuses cannot be transferred, sold, or converted to cash unless wagering conditions are fully met.

Account Security

You are responsible for keeping your login credentials private. live casino uses OTP verification and SSL encryption on all account activity. Report any suspected unauthorised access to support immediately through your account dashboard.

Responsible Gaming

Players can set deposit limits, session time reminders, and request self-exclusion at any time through the account settings. Gaming should always stay within a budget you are comfortable with. Visit the Responsible Gaming page for more tools.

Prohibited Conduct

Collusion, use of bots or automated betting software, abuse of bonuses through multiple accounts, and any attempt to manipulate game outcomes are all strictly prohibited and will result in immediate account suspension.

By creating an account or placing any bet on live casino, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree, please do not use the platform.

1 Acceptance of Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and live casino ("the Platform"). Accessing the platform, creating an account, making a deposit, or placing a bet constitutes full acceptance of these Terms.

These Terms apply to all areas of the platform including live dealer games, slots, fish games, eBingo, online poker, and the sportsbook covering events like PBA, NBA, boxing, volleyball, and esports.

live casino reserves the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the platform after changes are posted constitutes acceptance of the revised Terms.

2 Eligibility & Registration

To register on live casino, you must meet all of the following requirements:

  • You must be at least 21 years of age.
  • You must be physically located in a jurisdiction where online gaming is not prohibited.
  • You must not be a current employee, contractor, or immediate family member of live casino.
  • You must provide accurate, complete, and truthful information during registration.

live casino reserves the right to request proof of age and identity at any time. Accounts found to belong to players under 21 will be closed immediately and any balance held may be forfeited pending investigation.

Only one account per person is permitted. Creating multiple accounts to abuse bonuses or manipulate the platform is grounds for permanent ban.

3 Account Rules

Each player is entitled to one registered account. Your account is personal and non-transferable. You must not allow any other person to access or use your account.

You are responsible for maintaining the confidentiality of your username and password. live casino applies OTP verification and SSL encryption across all account sessions, but the security of your login credentials remains your responsibility.

If you suspect your account has been accessed by someone else, contact support immediately. live casino will not be liable for losses resulting from unauthorised access caused by your failure to secure your credentials.

Accounts that have been inactive for an extended period may be subject to dormancy procedures. Details are available from the support team through your account dashboard.

4 Deposits & Withdrawals

All account balances, deposits, and withdrawals are processed in Philippine Peso (PHP). live casino does not accept deposits or process withdrawals in foreign currencies.

Accepted deposit methods include Philippine e-wallets (such as GCash and Maya) and local bank transfers. Credit cards and cryptocurrency are not accepted as deposit or withdrawal methods on this platform.

  • Deposits are typically reflected in your account balance shortly after confirmation.
  • Withdrawal requests require completed KYC (Know Your Customer) verification before processing.
  • Processing times vary by payment method and are subject to standard review procedures.
  • Withdrawals will only be sent to the same payment method used for the deposit where technically possible.
  • live casino reserves the right to request supporting documentation before approving any withdrawal.

KYC verification is required for all withdrawals. This is a standard industry process and protects both the player and the platform from fraud and identity theft.

5 Bonuses & Promotions

live casino offers various promotional bonuses to registered players from time to time. All bonuses are subject to their own specific terms, which include but are not limited to wagering requirements, eligible game types, minimum deposit amounts, and validity periods.

General bonus rules that apply across all offers:

  • Bonuses are granted to verified accounts only.
  • Each promotion may only be claimed once per eligible player unless otherwise stated.
  • Bonus funds cannot be withdrawn until all applicable wagering requirements have been met.
  • Attempting to abuse bonus offers through multiple accounts or fraudulent activity will result in disqualification and account suspension.
  • live casino reserves the right to modify, cancel, or expire any bonus at any time with reasonable notice.

For currently available offers, visit the Promotions page.

6 Gameplay & Betting Rules

All games and betting markets available on live casino are governed by individual game rules displayed within each game or betting interface. By placing a bet, you confirm that you understand the rules of that game or market.

  • Bets placed are final once confirmed. Cancellations are not permitted after a bet is accepted by the system.
  • In the event of a technical error during a game session, live casino reserves the right to void the affected round and refund the bet amount to your account balance.
  • For live dealer games, the dealer's ruling on any disputed hand or spin is final, subject to review by the platform's game integrity team.
  • For sports betting, if an event is cancelled or postponed and not replayed within a defined period, bets on that event will be voided and stakes returned.
  • Odds and game return-to-player (RTP) percentages are displayed within each game or betting market where applicable.

live casino offers live dealer tables, slots, fish games, eBingo, online poker, and a full sportsbook including PBA, NBA, boxing, volleyball, MPL-PH esports, and international football. Rules specific to each category are available on the relevant section pages.

7 Prohibited Conduct

The following actions are strictly prohibited on live casino and may result in immediate account suspension, balance forfeiture, and permanent ban:

  • Creating more than one account for any purpose, including bonus abuse.
  • Using automated software, bots, scripts, or any tool that gives an unfair advantage over other players or the platform.
  • Colluding with other players to manipulate game outcomes, particularly in poker or live dealer games.
  • Exploiting software bugs, glitches, or errors for financial gain. Any winnings resulting from a known or exploited error may be reversed.
  • Using another person's payment method or account details for deposits or withdrawals.
  • Engaging in money laundering or any activity that violates applicable financial regulations.
  • Threatening, harassing, or abusing support staff or other players through any communication channel on the platform.

live casino actively monitors account activity for signs of abuse. Suspected cases are reviewed by the platform's integrity team, and accounts under review may have withdrawals temporarily suspended during the investigation.

8 Responsible Gaming

live casino is committed to providing a safe and controlled gaming environment for all players. Gaming is intended to be an enjoyable activity, and we strongly encourage all players to set personal limits and monitor their own play.

The following tools are available to all registered players through the account settings dashboard:

  • Deposit limits — set daily, weekly, or monthly caps on how much you can deposit.
  • Session time reminders — receive a notification after a set duration of continuous play.
  • Self-exclusion — temporarily or permanently restrict access to your account.

live casino does not guarantee winnings and does not encourage players to chase losses. All games involve financial risk. For detailed guidance, visit the Responsible Gaming page.

21+ Only. Playing on live casino is strictly for adults aged 21 and above. If gaming is affecting your finances, relationships, or mental health, please seek help immediately.

9 Privacy & Data

live casino collects and processes personal data in accordance with its Privacy Policy. By registering, you consent to the collection and use of your information as described in that document.

Personal data collected during registration and KYC processes — including your name, date of birth, contact details, and government-issued ID — is used for account verification, security, and compliance purposes only. It is not sold to third parties.

All data transmitted between your device and live casino's servers is protected by SSL encryption. For full details on how your data is handled, stored, and protected, please read the Privacy Policy.

10 Limitation of Liability

live casino provides the platform on an "as is" and "as available" basis. While we work to maintain platform uptime and game integrity, we do not guarantee uninterrupted access or error-free service at all times.

  • live casino is not liable for losses resulting from network outages, device failures, or internet disruptions on the player's end during a game session.
  • live casino is not responsible for any indirect, consequential, or incidental losses arising from the use of the platform.
  • In cases of confirmed platform error, live casino's maximum liability is limited to the return of the affected bet stake.

Nothing in these Terms limits live casino's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

11 Changes to Terms

live casino may update these Terms and Conditions at any time. When changes are made, the updated version will be posted on this page with a revised date at the top. It is your responsibility to check this page periodically for updates.

Significant changes that materially affect player rights or obligations will be communicated through account notifications where possible. Continued use of the platform after any update constitutes acceptance of the revised Terms.

If you do not agree with any changes to these Terms, you should stop using the platform and request account closure through the support team.

12 Contact Us

If you have any questions about these Terms and Conditions, or need clarification on any specific clause, you can reach the live casino support team through the following channels:

  • Live Chat — available 24/7 inside your account after logging in.
  • Email — [email protected]

For commonly asked questions, the FAQ page covers most account, deposit, and gameplay topics. For concerns specifically about responsible gaming tools, visit the Responsible Gaming page.

Ready to Join Live Casino?

Now that you know the rules, create your free account and start playing live dealer games, slots, fish games, and sports betting — all in PHP, on any device.

Play Responsibly — 21+ Only

Online gaming involves real financial risk. Only play with funds you can afford to lose. Use deposit limits and session reminders available in your account settings.